What Are the Different Levels of IT Support?

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IT is a profession that covers a wide range of specialties and responsibilities. In this day and age, it’s safe to say that pretty much everyone uses technology in some way or another, so the skills needed to support these systems are increasingly important. However, not all IT workers perform the same duties! While the roles within this industry are…

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Why Hybrid Working Increases the Risk of Cybercrime

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The current thinking of many in the business world is that a hybrid work model is the employment model of the future. There are good reasons to embrace this change: it lowers costs, increases worker satisfaction, and sometimes even improves productivity. However, that doesn’t mean that businesses should just rush headlong into embracing hybrid working. It comes with some risks…

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What Are End-User Support Services?

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Most employees use multiple types of technology to do their jobs. When they run into an issue, they need someone to call. End-user support services are the answer when they first run into an issue with the technology they are using. This is a great service because it provides users with support as soon as they encounter a problem. This…

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Why is cloud computing used?

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Cloud computing and cloud storage are becoming increasingly popular among small businesses, organizations, and individuals, but some companies are still hesitant to switch from standard IT services to cloud-based services. Thankfully, cloud computing has a lot of benefits that can help you get your business up and running quickly and easily. In fact, it’s even been said that cloud computing…

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Does My Business Need a Password Management System?

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A password management system is a great option for businesses that are concerned about security. It helps to keep credentials secure, and you can reduce leaks of private or confidential data. It helps to ensure that passwords are compliant and secure. Businesses can benefit from using a password management system for the following reasons.  1. It Helps Ensure That You…

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What is first level IT-Support

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The triumph of any business or organization depends on many factors. One of them is its ability to function efficiently. To function efficiently, one needs to have all its systems in place, working at their best. And that’s where customer support comes into play. Customer support helps keep your customers happy by providing solutions to problems they might face while…

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